Please read the following carefully before the use of the App
The Koh Bus Network app is a free app available on the iOS App Store and the Google Play Store. This Service is provided by Koh Bus Transport Service Pte. Ltd. at no cost and is intended for use as is.
This page is used to inform users regarding our policies with the collection, use, and disclosure of Personal Information for the use of our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Koh Bus Network unless otherwise defined in this Privacy Policy.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties do not have access to your Personal Information, and any sensitive information will be anonymised before being transmitted.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Your Personal Information is used reasonably in our Service to ensure smooth operation and facilitate the use of the Service, and is kept confidential on our secured servers. Personal Information stored is also compilant to the Personal Data Protection Act (PDPA) of Singapore.
Personal Infoformation collected may include, but not limited to:
Location
Background location infomation will be collected for drivers who are using the application to provide real-time updated location information to the riders, and is essential to the operation of the application.
This information will only be collected once the trip is started and active, with a notification indicating the trip is ongoing.
There is no use or collection of location information for riders using the application.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2021-06-15
If you have any questions about our Privacy Policy, do not hesitate to contact us at dev@kohbus.sg.